Product Delivery Specialist

Location: Allen, TX

Department: Product Management

Type: Full Time

Min. Experience: Experienced

Forte Payment Systems is looking for a full-time Product Delivery Specialist with a focus on web-based technologies to work in our office at 500 W. Bethany Drive, Suite 200, Allen, TX  75013.

Essential duties and responsibilities include the following. 

  • Owns and streamlines the product delivery process through effective planning of product releases
  • Define POS product features and manage requirements, user stories in JIRA for traceability and release planning
  • Deliver technical projects involving multiple stakeholders across different geographical locations with a significant amount of uncertainty using Agile and Waterfall methodologies
  • Plan, coordinate design & development, analyze test plans and test applications to ensure timely delivery of complex technical projects developed using technologies like Java, C#, .NET and MS SQL Server
  • Act as the central point of liaison, communications and coordination between technical teams and other stakeholders, business partners throughout the change process
  • Analyze SOAP/REST API defined by the partners and translate them into requirements
  • Monitor and track the progress of initiatives against the published plan and own change management, ensuring appropriate measures are in place to document, implement, test, and support the changes.
  • Collaborate with functional managers on effective resource allocation and implement appropriate SDLC checkpoints through reviews, audits and sign offs, as well as manages internal/external communications on milestones, action plans, risks, progress and changes
  • Partner with teams on creation of end user training/communication, and collaborates with stakeholders and product team partners on review and approval of external communication


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Education/ Experience:
    • Bachelor’s degree in Electronic Engineering, or related technology field. Foreign equivalency acceptable
    • 5+ years of experience in the product development in software industry across various roles
    • Experience of application implementation and management in financial services domain context- ideally retail, payment solutions related to card and ACH processing
    • Product and project portfolio management with proven ability to manage multiple project teams
    • Experience in Agile/Scrum and waterfall methodologies using tools such as Atlassian, JIRA, SharePoint, Microsoft Project
    • Experience working with business partners and technology teams across different geographical locations, defining requirements and coordinating Development, Testing, UAT and production deployment of POS solutions
    • Demonstrate knowledge of the underlying technology stack and provide analytical, technical, business and management expertise to various groups
    • Technical background with strong experience across various phases of SDLC (business analysis, design and development, database design, QA, Testing, Product Management, Production Support).
    • Experience in development of web based, client server and database related applications using technologies such as Java, C#, .NET, MS SQL Server
    • Ability to analyze requirements, understand technical issues, impacts related to applications developed in Java, C# and .NET in an integrated environment and effectively translate, tailor and deliver messages on the issue/proposed solutions based on the audience
    • Strong analyzing skills in interpreting partner web services developed using SOAP and REST
    • Exceptional ability to partner with internal product team (business analysts and product owner) and cross functional managers and ensuring delivery meets product vision
    • Strong leadership skills with ability to positively influence and motivate teams through collaboration and drive towards pushing projects over finish line


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